Mailchimp tips

Some of our most helpful articles

Confused about your billing amount or billing cycle? Hopefully these point you in the right direction:https://mailchimp.com/help/about-legacy-pricing-plan/ for Legacy accounts activated before May 15, 2019, or https://mailchimp.com/help/about-mailchimp-pricing-plans/ for plans activated after May 15, 2019.

Do you need more information about your Mailchimp audience management?https://mailchimp.com/resources/introducing-your-new-audience-dashboard/

Looking for more info about overage charges and tiers of our pricing plans?https://mailchimp.com/help/mailchimp-pricing-tiers/?utm_source=mc-kb&utm_medium=kb-site&utm_campaign=eepurl#Add-on_contact_blocks_and_tiers

Are you a user looking for help calculating the price of a new plan? Calculate that here:https://mailchimp.com/pricing/

Would you like to update your payment method to avoid a failed payment or remove a card altogether? Hopefully this helps:https://mailchimp.com/help/change-your-account-billing-settings/#Change_or_Update_Your_Payment_Method

**If the above information does not help or if you have concerns about how COVID-19 is impacting your business, please reply to this email and you will receive a response to your issue from our Billing team.

Again, we appreciate your patience as we try and get you the best solution we can.

Sincerely,The Mailchimp Billing Crew